OnCall PRO®

METHODS can . . .

Provide high-level technical consultants

We recognize the value of rapid response for mission critical systems and are committed to serving our clients rapidly and aggressively. Experience and know-how are brought together to resolve specific scenarios involving network refinement and database management. Whether the need is high-level or just short-term, we work with you to determine the best, most cost-effective solution to get the job done quickly and correctly.

Comprehensive database administration ensures system performance is smooth and reliable. We provide installation, tuning, recovery and migration support for all major ODBC-compliant database server products. Certified professionals can assist with Microsoft and Citrix network support and monitoring.

Manage your remote processing needs

We offer our select clients the opportunity to enter into a remote processing agreement. This agreement enables us to serve as a hosting partner or data center for the client’s application systems. We provide all systems hardware, system software, network maintenance and help desk support. This is especially attractive to clients who would prefer to dedicate their resources to business functional activities rather than operational support.

Assist with the preparation and evaluation of Request for Proposals

We provide an objective, vendor-neutral and knowledgeable alternative to a critical business process-determining and communicating a technology-based business need. Our broad base of experience and ability to grasp the client’s greater vision and translate that into a meaningful business case document can ease the anxiety often surrounding this process. We can also participate as a Quality Assurance vendor to ensure compliance and evaluate deliverables once a contract is executed with the successful bidder.